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Case study — Finance · Small finance bank

Shivalik Small Finance Bank

Meta and Google Ads with trust-focused landing pages to grow enquiries for fixed deposits, accounts and MSME loans.

01

Client and context

Client
Shivalik Small Finance Bank
Industry
Finance
Sector
Small finance bank
Capabilities
Performance Marketing · Customer Acquisition · Web & Mobile Applications
Programme focus
Positioned brand as secure, modern, and customer-centric bank
Shivalik Small Finance Bank — website screenshot
02

Business challenge

The problem the business needed to solve.

  • Low digital visibility compared to larger banks
  • Difficulty in building trust for financial products online
  • Low engagement for savings accounts, FD, and MSME products
  • Fragmented marketing without a clear acquisition funnel
03

Strategy and execution

Strategy

  • Positioned brand as secure, modern, and customer-centric bank
  • Implemented Google Ads for high-intent financial searches
  • Created educational + trust-building content strategy
  • Built landing pages for each product (FD, savings, MSME loans)

Execution

  • Launched Search campaigns for banking keywords (FD rates, small finance bank, MSME loans)
  • Created display + retargeting campaigns for awareness + recall
  • Developed content campaigns explaining financial products
  • Optimized landing pages with trust badges, RBI compliance messaging, and clear CTAs
  • Implemented lead capture + nurturing system via email and WhatsApp
04

Documented outcome

80–140

Qualified leads per month

₹200–500

Cost per lead

  • 80–140 qualified leads/month
  • CPL: ₹200–₹500
  • Improved brand trust and recognition
  • Increased product inquiries (FDs, accounts, MSME loans)
  • Stronger digital positioning against competitors

Source: Brand Miz Results document (company materials). Figures relate to a specific past campaign and are not a guarantee of future performance.

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